The benefits of CRM software for your company
As CRM tools become more prominent in the workplace, it's also important for any organization to consider how they can be integrated into existing processes. SugarCRM has been designed with the user in mind. Whether it's being used by the sales team to prioritize leads or to track customer data, all information is accessible and easy to use, so you can keep everything in line with your business needs.
Use CRM software to make the right decisions
Making the right decisions for your customers has never been easier. With the “Collaboration Dashboard” you can share information with your entire team and stay informed about sales opportunities. Instant updates and event notifications allow you to stay up to date with new developments in real time. In addition, any information about customers’ activity history, their account messages, internal account decisions, as well as important contact details will be automatically saved for future use. With the “Intelligence Dashboard” you can also track your customers’ online activity, from their Twitter network and financial situation, to their presence in the news. This will help you predict future sales while giving your customers a consistent omnichannel experience.
Integrate CRM software processes into your current processes
When it comes to integration, Sugar fits seamlessly into your existing processes by working with a multitude of apps and email managers your team already uses. We offer ready-made connectors for Microsoft Outlook and Gmail, among many others, to integrate productivity tools under one interface. Plus, the CRM platform also includes all the features you’d expect, such as the ability to store emails or send them directly from Sugar, synchronization of your calendars and schedules, and the ability to increase your productivity through the distribution of common tasks. SugarCRM is available in 120 countries and 26 languages, and you can deploy it anywhere in the world, so you can operate the software the way you want.
Truly understand every aspect of your sales process
SugarCRM does much more than just help your team with existing sales processes. The software empowers your company with key insights into active charts and dashlets, providing you with essential information related to meeting goals. You can also track customer issues, improve ticket and query response times, and monitor customer satisfaction at a holistic level. Due to the complexity of today's business environment, you may find that it can be difficult for your organization to reach its full potential. By integrating the new and improved SugarCRM platform into your existing processes, you can get the most out of your business by improving customer relationships, boosting your team's performance, and helping to improve the quality of your sales process from start to finish. The new SugarCRM user experience will be available to on-premise customers starting with the upcoming Spring '18 release.