What is omnichannel retail and what is it used for

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Prisila56
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What is omnichannel retail and what is it used for

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Thanks to its chatbots designed with Artificial Intelligence (AI) to learn from interactions, Auronix Chat allows companies to provide customer service 24/7.

In addition, with Auronix Chat it is possible to manage various uganda whatsapp number data 5 million communication channels under the same interface, centralizing the information and giving continuity to the interactions , regardless of whether it is by SMS, Facebook Messenger, WhatsApp, email, etc.

With Auronix and its Auronix Chat platform , companies can generate highly effective customer loyalty strategies, maintaining direct and interactive communication with each customer from their cell phone that responds to their real needs.

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What is omnichannel retail and what is it used for?
In a market as competitive as the current one, it is essential that companies adapt to customer requirements, both to increase sales and to optimize the development or growth of each customer's loyalty. In this sense, omnichannel is one of the pillars of any successful commercial strategy, since it allows for more agile company-customer communication.
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