Top Telemarketing Software to Streamline Your Calls

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While the focus of the summit was the impact of the FCC’s Telephone Consumer Protection Act (TCPA) declaratory ruling, attendees also learned about other risks that outsourced telemarketing organizations and clients may not be aware of. Here's a look at the Pace TCPA Summit: Pace TCPA Appeals Pace General Counsel, Michele Shuster and Shay Dvoretzky Jones Day of Mac Merrill, Petersen & Shuster LLP, the law firm representing Pace and SiriusXM in the TCPA Appeals, provide an update on the case . The court is expected to rule within a few months, which is relatively short given the FCC is one of the parties.

Tcpa declaratory ruling violates FCC’s party line tcpa azerbaijan phone number material declaratory ruling dissents FCC Commissioner Michael O’rielly spoke to our panel. He made clear that the FCC does not act along party lines. He doesn't expect the current committee to change or go in a different direction. The current FCC hopes to further expand its powers. Outsourced telemarketing: Do you have prior express written consent? If your organization has not yet established its policies and procedures for obtaining prior express written consent to call customers from their mobile numbers, this should be your top priority now.



The future of effectively utilizing outsourced telemarketing may depend on your organization's ability to capture a large number of opt-ins. Remember to make sure your policies, procedures and training also cover capturing and recording withdrawal of consent. Using non-ATDS technology and establishing a defensible position against a potential TCPPA class action lawsuit, one of the hottest topics at the TCPPA Summit was defining non-automatic telephone dialing systems (non-ATDS), including how to select technology to ensure protection against a potential TCPPA class action lawsuit has a solid defensive position. According to many respected attorneys at the summit, the FCC is open to the definition.