all text input to chatgpt (e.g. notices, questions)
geolocation data
business information (e.g. transaction history)
contact details
device and browser cookies
log data (e.g. IP address)
account information (for example, name, email, and contact information)
Does chatgpt sell data?
No, chatgpt does not sell your south africa mobile phone number data. Chatgpt does not share user data with third parties without your consent. The data collected is used solely to improve the performance of the chatbot and provide a better user experience.
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how does chatgpt use my data?
Openai uses data from its users to train its large language models (llms), such as the upcoming gpt-5.
This doesn't necessarily mean that employees look at your data, but openai ai trainers can use chatgpt conversations when training models.
Openai does not use your data to:
Marketing: Openai has made it clear that user conversations with ChatGPT are not used for marketing purposes.
Money: openai does not sell your data to third parties without your consent.
How to give up training
chatgpt may use your information to train its models, but users can choose not to. You can request to be excluded from training on the openai privacy portal.
If you have an enterprise chatgpt account, by default your data will not be used for training purposes.
The openai privacy portal
If you are interested in knowing what data openai stores, or want to change your data privacy settings, openai offers a privacy portal. It allows you:
request a copy of your data
ask openai to stop training models with your data
Delete your chatgpt account and all data associated with it.
Ask openai to remove your personal data from chatgpt model results
If you have made a request, you can also access the privacy portal to check its status.
where does chatgpt store its data?
Openai stores user information on secure servers located in the US.
The exact location of its servers remains unconfirmed.
Can chatgpt view data stored in a knowledge base?
Whether openai can access information stored in a knowledge base depends on the platform you use to customize your chatbot.
Most LLMS sites you use to power an AI chatbot will need to access your linked knowledge bases to get accurate information for a user's query.
How do I delete my chatgpt data?
You can delete data stored by chatgpt by deleting your account. Openai will delete all your data within 30 days.