Incorporation of Matias Rodriguez Brun
Posted: Tue Dec 24, 2024 8:25 am
Matias Rodriguez Brun joined 20 days ago as the leader of #customerSuccess , Esteban Rezzonico's right-hand man in the proactive and reactive management of contact with prospects and clients. Matias is a crack and we are happy with the new dynamic he is imprinting on the day-to-day of the project.
Matias has proven to be a born leader, capable of making quick and effective decisions. His focus on proactivity and reactivity has significantly improved our relationship with clients. In addition, his energy and enthusiasm are contagious, which has boosted team morale.
The addition of Matias has not only improved our internal management, but has also had a positive impact on our clients. His ability to understand client needs and offer effective solutions has been key to our recent success.
OCA integration as a courier
Since last Monday, OCA, one of the couriers with the greatest penetration nursing homes email list in the #ecommerce of Argentina, is now a native part of our exchanges and returns solution. Hundreds of Tiendanube sellers are happy with this milestone; welcome OCA!
The integration of OCA has been a long and challenging process, but the results have been worth it. Our customers now have access to a reliable and efficient courier service, which significantly improves their shopping experience.
This achievement would not have been possible without the effort and dedication of our team. Special thanks to Martin Urquizo Lino for the push that made this integration possible. Thanks, Martin!
Exclusive training for the Customer Success team
We conducted an exclusive training for Tiendanube's #CustomerSuccess team . This training will allow them to provide more in-depth advice to their portfolio of users and customers on managing their exchanges and returns.
The training was a resounding success. Participants came away with a deeper understanding of our solutions and how they can apply them to improve customer experience. This not only benefits our customers, but also strengthens our relationship with Tiendanube.
Matias has proven to be a born leader, capable of making quick and effective decisions. His focus on proactivity and reactivity has significantly improved our relationship with clients. In addition, his energy and enthusiasm are contagious, which has boosted team morale.
The addition of Matias has not only improved our internal management, but has also had a positive impact on our clients. His ability to understand client needs and offer effective solutions has been key to our recent success.
OCA integration as a courier
Since last Monday, OCA, one of the couriers with the greatest penetration nursing homes email list in the #ecommerce of Argentina, is now a native part of our exchanges and returns solution. Hundreds of Tiendanube sellers are happy with this milestone; welcome OCA!
The integration of OCA has been a long and challenging process, but the results have been worth it. Our customers now have access to a reliable and efficient courier service, which significantly improves their shopping experience.
This achievement would not have been possible without the effort and dedication of our team. Special thanks to Martin Urquizo Lino for the push that made this integration possible. Thanks, Martin!
Exclusive training for the Customer Success team
We conducted an exclusive training for Tiendanube's #CustomerSuccess team . This training will allow them to provide more in-depth advice to their portfolio of users and customers on managing their exchanges and returns.
The training was a resounding success. Participants came away with a deeper understanding of our solutions and how they can apply them to improve customer experience. This not only benefits our customers, but also strengthens our relationship with Tiendanube.