Language, But It Is Worth Mentioning The Spectacular Increase In Catalan And Chinese. Regarding The Geographical Market Served Abroad, The Figures Change With Respect To If At That Time The % Of The Agents Were Dedicated To Spain, Now It Falls To %; On The Other Hand, The Dedication To The Local Market Rises Thirteen Points, Reaching %, And The Percentage Allocated To Other Markets Goes From % To %. If We Zoom In, Chile Is The One That Dedicates The Highest Percentage To Serving The Local Market, While Morocco Is The One That Dedicates The Highest Percentage To Serving The Spanish Market.
Internal Training Is Essential To Maintain Excellence And Comply turkish number for whatsapp With Quality Standards. Thus, Almost Millions Of Hours Of Training Were Provided, Which Are Divided Into Initial Training, Product Training And Continuing Training (Includes Specific Campaigns, Product And Skills Training Programs). On The Other Hand, Specialized Agents Dedicated To Social Media Represent A Percentage Of %, Which Represents An Increase Of Ten Percentage Points Over The Previous Year, Likewise Those That Operate On Non-voice Channels, Whether Exclusive Or Partial Dedication, Are Increase By A %.
Regarding The Number Of Own Platforms, At The End Of The Year, In Spain It Reached , Eight More Than The Previous Year, And Abroad It Was Reduced By Three, Reaching " Source Callcenternews.com Kpi Customer Service For For More Information, Do Not Hesitate To Contact Us. If You Need Help From Professionals, At Tu-voz Contact Center We Put Our Human And Technical Resources At Your Disposal To Manage Better Quality Calls.