The Revolutionary Future of B2B Telemarketing
Posted: Wed Dec 18, 2024 3:54 am
In my quest to challenge the rep’s abilities, I had been playing a virtual game. And it’s entirely possible that someone else who does not work with phone reps every day would never have known their conversation was not of the human variety.
Robots have taken over our factories. Now, robots, artificial america cell phone number list intelligence (AI), Big Data and speech recognition software are converging to become, perhaps, the future telemarketing and inside sales reps.
It seems incredible, doesn’t it? After all, most of us are more familiar with older technology — the all-too-familiar answering systems used by customer service departments. They ask us questions. We respond. They don’t understand our answers. We answer again and again until we finally are pushed to the live person who we wish had answered in the beginning.
Given these experiences, it’s understandable if you’re doubtful that this confluence of technologies could revolutionize how we sell complex B2B solutions. However, technology has moved forward. You can now program a voice recognition system to detect various accents, recognize voices correctly and understand what people are saying. Then AI enables you to develop responses.
Robots have taken over our factories. Now, robots, artificial america cell phone number list intelligence (AI), Big Data and speech recognition software are converging to become, perhaps, the future telemarketing and inside sales reps.
It seems incredible, doesn’t it? After all, most of us are more familiar with older technology — the all-too-familiar answering systems used by customer service departments. They ask us questions. We respond. They don’t understand our answers. We answer again and again until we finally are pushed to the live person who we wish had answered in the beginning.
Given these experiences, it’s understandable if you’re doubtful that this confluence of technologies could revolutionize how we sell complex B2B solutions. However, technology has moved forward. You can now program a voice recognition system to detect various accents, recognize voices correctly and understand what people are saying. Then AI enables you to develop responses.