Constant communication and added value to offer an "augmented product" are the secrets of this user onboarding process that will prevent early churn and increase positive recommendations from satisfied customers.
Empathy with the Customer
The relationship you establish with your fax lists customers must always be close. You need to be there to help them, encourage them, and congratulate them when they achieve their goals. The result of these actions will be to make your product an indispensable tool for them.
Show Value Proposition
Keep in mind that, often, an entrepreneur finds himself completely alone in the face of the market's ups and downs and the decisions he must make. This is precisely when your advice will be valued.
Add value to your product with concrete proposals and solutions, and turn your users into true fans.