FMC , or Fixed Mobile Convergence (FMC), is becoming an increasingly popular service on the market. It is a technological solution at the junction of different types of communication networks: fixed and mobile, which allows creating a single network of office and mobile phones with a common short numbering plan.
A penny saved is a penny earned
It is no longer news that large corporations have adopted FMC technology. Saving south-korea phone number resource pennies brings dividends in the millions. Interacting with one operator is simpler and, ultimately, cheaper than with several.
But, as predicted almost 10 years ago, FMC is becoming interesting for medium-sized businesses as well. Especially where employees spend a lot of time in the "fields". Let's take a logistics company as an example, where dispatchers, couriers, and sales managers must always be in touch, both with clients and with each other. Of course, the easiest way out is to have and pay for a corporate mobile and a landline. It's expensive for the company, and inconvenient for the client, since there is no direct connection with the courier responsible for the order.
The main trend of the present time is the course on customer focus. Making the client comfortable is the key task of business. A satisfied client will never go to another service provider, even from the Russian Post . Therefore, automatic switching and dialing without secretaries will definitely support user loyalty.
Due to the unstable economic situation, both price and the possibility of minimizing it become an important parameter in choosing services. Good news!
If you purchase a package of services "fixed + mobile communications" from one operator, it will be guaranteed to be cheaper than making purchases in different places.
Especially if we are talking about hundreds of subscribers. If you use the fixed-line service MCN Telecom, then without hesitation become a mobile subscriber of the operator by connecting the FMC service .
For purchasing from one source, your accounting department will definitely say “thank you”, since it will be easier for accountants to process a smaller number of contracts, invoices and certificates of work performed.
Smart integration
It is important to understand that the FMC service does not work on its own, but only in conjunction with a virtual PBX . The combined MCN Telecom service allows you to get a truly complete list of features. Thus, thanks to the integration of the MCN Telecom cloud PBX with the CRM systems AmoCRM, Bitrix24, SoftForSale, a courier of the mail delivery service can see comprehensive information about the customer, and the Key Account Manager can generate and receive call statistics, their duration and other analytical parameters that help to interact with clients more effectively. The head of a particular service of a logistics company, if we decided to cite it as an example, will always be aware of the real return on each employee with the help of detailed reporting.
It is worth reminding that all calls within the corporate virtual PBX network are free.
Thanks to the connected FMC service, it is easier to dial a short number from a mobile device when you are outside the office. And if suddenly one of the employees does not want to "flag" his mobile number in front of the client, then all outgoing calls from his mobile will be displayed to clients as city numbers. Both convenient and corporate.
As stated in the company description , MCN Telecom has an extensive network of regional nodes. The federal communications operator provides transparent connection to several types of trunks, whether it is a connection to a landline number or a mobile number.
At the same time, MCN Telecom billing has a built-in “smart” call routing, with which you can select the optimal call forwarding in terms of price and region.
It is important that calls within the corporate network, regardless of the subscriber's location, are free. It is easy to connect the service! You just need to fill out an application and send the questionnaire to MCN Telecom.