Both of these users, and many others, shared that they couldn't get in touch with human customer support. To request Toptal’s services, you have to answer a list of questions about your company and the type of marketing role you’re looking to fill. You’ll then connect with a marketing expert and a project manager who’ll provide support and guide you through the hiring process. Another great aspect of Toptal is that the contract is flexible—you can scale up or down if reported that the onboarding process involves too many people.
Others have claimed that they didn’t get support from Toptal despite honduras number screening not receiving the service they paid for. While both platforms are generally user-friendly, mishaps can happen. According to user reviews, customer support seems to be the bane of Upwork. Pros and Cons Toptal Upwork Pros Streamlined signup and hiring process Flexible contracts Easy to sign up and create a company profile The platform is rich with features Cons Some users think onboarding involves too many people Occasional customer support lapses Unresponsive customer support Occasional technical difficulties Toptal vs. Upwork—Pricing and Refunds Upwork’s basic features, such as creating a profile and posting a job, are free.