Sales Execution Specialist

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If they can communicate in other ways, they will not be willing to make phone calls. According to current trends, when Generation Z is old, the behavior of making phone calls may no longer exist. In the digital age, user experience has become an important indicator of corporate competitiveness. A smooth and efficient customer service system can not only solve user problems, but also turn them into business opportunities. Seamless connection from intelligent customer service to manual customer service is the key to improving user experience. Through the dialogue between and customer service, this article discusses in-depth the pain points and customization solutions of customer service systems, revealing the deep meaning of "user experience is a business opportunity".



. Dialogue between and customer indonesia phone number lookup service I discussed the topic of artificial customer service and AI intelligent customer service with my friends. shared his conversation experience with intelligent customer service, which can be seen from his chat screenshot,He sent messages several times requesting to connect human customer service. Because the intelligent customer service could not answer the questions, there were subsequent conversations. The first conversation: Sent: "Transfer to manual" Intelligent customer service reply: "Because you did not describe the problem, we cannot find professional customer service for you. You can describe your problem to me again.



...Bala." Xiao Lan thought that he did not send the correct prompt word, so he had a second conversation. The second conversation: Sent: "Manual customer service" Intelligent customer service reply: "Because you did not describe the problem, we cannot find professional customer service for you. You can describe your problem to me again. ...Bala." He received another reply from customer service, which was similar to the first reply. After a year of interaction design, why did I transfer to product manager? After I actually changed jobs, I found many jobs that were beyond my imagination.