Bank Data Store

Messages should feel personal, showing that you really know the customer's needs . This way, you'll be able to deliver the right message, at the right time, and through the right channel, creating a closer connection between your company and its consumers.

As obvious as it may seem, all customers ...

People are using social media to communicate with loved ones and friends they can no longer visit; they don’t want businesses to intrude in this area, while businesses are still trying to use social media to sell their products and services, because their stores are closed, they need to be mindful ...

The concept refers to the use of instant messaging platforms and social networks to optimize the shopping experience . With this strategy, you can offer your customers personalized communication throughout the Customer Journey, using the channels with which the consumer feels most comfortable ...

Logistics and parcels: As we saw with Estafeta , omnichannel messaging has become vital for the Logistics industry in terms of Customer Experience indicators. However, with the arrival of Apple Pay , these channels can be enabled for the sale of guides or additional products, which also makes it an ...

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